Our Services

Everything your revenue
cycle needs. At scale.

From the call center to the last dollar collected — one partner running your revenue cycle and back office across every site.

CallMedicalCredentialingFull-Scale

Enterprise call volume. Zero drop-off.

Call Center Services

Health systems and multi-site groups don't need a single agent picking up overflow — they need a call center built to absorb enterprise volume without wait times climbing. We staff dedicated pods against your patient population, with escalation paths, QA scoring, and reporting built for an operations leader, not a solo practice owner.

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What's included
Dedicated call center pods sized to your patient/provider volume
Patient billing inquiries, balance collections, and payment plan setup
Prior authorization status calls and denial escalations to payer provider lines
Centralized scheduling and appointment management across multiple sites
Standardized scripting and QA scoring across all locations
24/7 or extended-hours coverage options for after-hours and overflow

Revenue cycle management built for scale.

Medical Billing & RCM

Running RCM across dozens of providers and multiple locations requires more than a billing team — it requires standardized workflows, payer-specific expertise at volume, and reporting your CFO can actually use. We build the RCM infrastructure that scales with acquisitions, new locations, and provider growth without the revenue dip that usually comes with it.

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What's included
Standardized CPT/ICD-10/HCPCS coding across all sites and specialties
AI-assisted claim scrubbing before submission, at volume
Electronic claims submission and clearinghouse management across payers
Site-by-site and aggregate denial rate tracking by payer and CPT code
Fee schedule analysis — contracted rate vs. actual reimbursement, across regions
New-location and acquisition onboarding playbook to protect cash flow

Roster credentialing, not one-off applications.

Credentialing & Payer Enrollment

Credentialing one provider is a paperwork problem. Credentialing a 40-provider roster across a dozen payers during an acquisition is an operations problem. We manage bulk enrollment, CAQH and PECOS at scale, and delegated credentialing agreements — with roster-level visibility so leadership always knows exactly how many providers are billable, and how many are still in process.

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What's included
Bulk provider and facility credentialing across all major commercial payers
CAQH ProView setup and ongoing attestation management at roster scale
Medicare PECOS enrollment and Medicaid enrollment across multiple states
Delegated credentialing agreement support and audit-ready file maintenance
Real-time roster dashboard — billable, in-process, and expiring by provider
M&A and new-site credentialing sprints timed to close/onboarding dates

Your entire back office, operationalized.

Full-Scale BPO / Back-Office Outsourcing

Beyond billing and credentialing, growing healthcare organizations need back-office capacity that flexes with volume — claims processing teams, denial management specialists, administrative staffing, and the operational infrastructure to support it all. We operate as an extension of your back office, not a vendor you have to manage.

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What's included
Claims processing operations — intake, adjudication support, and submission at volume
Dedicated denial management team with payer-specific appeal expertise
Administrative staffing augmentation — data entry, document processing, records support
Back-office workflow design and operational playbooks tailored to your systems
Flexible capacity that scales up or down with seasonal and growth volume
Integration support across major EHR and practice management systems

Not sure what you need?

We'll do a free assessment of your current revenue cycle and tell you exactly where the gaps are.

Get a Free Assessment